Shipping policy

SHIPPING POLICY

Last updated: August 4, 2026

This Shipping Policy applies to purchases made through wearbreeze.shop.

1. ORDER PROCESSING

Orders are generally processed within 1 to 3 business days after payment is successfully authorized.

Business days are Monday through Friday, excluding federal holidays in the United States.

Orders placed during weekends, holidays, promotional periods, or periods of unusually high demand may require additional processing time.

Processing time is separate from shipping transit time.

2. ORDER VERIFICATION

Some orders may require additional verification before shipment for fraud prevention, payment confirmation, or address validation.

If additional information is required, we may contact the customer using the email address or telephone number provided at checkout.

Failure to respond may result in delayed shipment or cancellation of the order.

3. ESTIMATED DELIVERY TIMES

Estimated delivery times after processing are:

United States:
Approximately 5 to 12 business days.

International destinations:
Approximately 7 to 20 business days.

These are estimates and not guaranteed delivery dates.

Delivery may be affected by:

• Carrier delays;
• Weather conditions;
• Customs inspections;
• Public holidays;
• Incorrect or incomplete addresses;
• High order volumes;
• Local postal service disruptions;
• Events outside our reasonable control.

4. SHIPPING ORIGIN

Depending on product availability, destination, and fulfillment requirements, orders may be shipped from one of our domestic or international fulfillment facilities.

An order containing multiple products may arrive in separate packages and on different dates.

Customers will not be charged additional shipping solely because an order is divided into multiple shipments, unless clearly stated at checkout.

5. TRACKING INFORMATION

When tracking information is available, it will be sent to the email address provided at checkout.

Tracking information may take between 2 and 5 business days to display its first update after the shipping confirmation is issued.

A temporary lack of tracking updates does not necessarily mean that the package has stopped moving.

6. SHIPPING ADDRESS RESPONSIBILITY

Customers are responsible for providing a complete and accurate shipping address.

Before completing checkout, please verify:

• Recipient’s full name;
• Street address;
• Apartment, suite, or unit number;
• City, state, and ZIP or postal code;
• Country;
• Telephone number.

Contact us immediately at [SUPPORT EMAIL] if an address correction is required.

We cannot guarantee that an address can be changed after an order has entered processing or fulfillment.

WearBreeze is not responsible for delivery failures caused by an incorrect, incomplete, outdated, or inaccessible address provided by the customer.

7. DELIVERED BUT NOT RECEIVED

If tracking shows that a package was delivered but you cannot locate it:

• Check around the delivery location;
• Ask household members, neighbors, building staff, or reception personnel;
• Check for a delivery notice;
• Contact the shipping carrier;
• Allow up to 2 additional business days, as some carriers mark packages delivered before final handoff.

If the package remains missing, contact us at [SUPPORT EMAIL].

We will review the available tracking and delivery information. Replacement or refund eligibility will depend on the outcome of the investigation.

8. LOST PACKAGES

A package may be considered lost when the carrier confirms the loss or when it has had no meaningful tracking movement for an unusually extended period.

Contact us at [SUPPORT EMAIL] so we can investigate with the carrier.

Do not file simultaneous claims with WearBreeze, the carrier, your bank, and your payment provider for the same transaction.

9. DAMAGED PACKAGES

If a package or product arrives damaged, contact us within 7 days of delivery.

Include photographs or videos of:

• The damaged product;
• The outer packaging;
• The inner packaging;
• The shipping label.

Keep all packaging and products until the claim has been reviewed.

10. CUSTOMS, DUTIES, AND IMPORT TAXES

International orders may be subject to customs duties, import taxes, brokerage charges, or other government fees.

Unless explicitly collected at checkout, these charges are the responsibility of the recipient and are not controlled by WearBreeze.

Customs procedures may delay delivery.

A customer’s refusal to pay applicable customs charges does not automatically qualify the order for a full refund. Any approved refund may be reduced by shipping, customs, return, or carrier expenses incurred.

11. REFUSED AND UNCLAIMED PACKAGES

Packages that are refused, unclaimed, or returned to the sender may be subject to deductions for:

• Original shipping costs;
• Return shipping;
• Carrier charges;
• Customs charges;
• Processing costs.

If reshipment is requested, the customer may be required to pay a new shipping charge.

12. CONTACT

WearBreeze
Website: https://wearbreeze.shop
Email: [SUPPORT EMAIL]
Phone: [PHONE NUMBER]
Business address:
911 E Atlantic Blvd, Suite 101
Pompano Beach, FL 33060
United States